Establishing IT vendor service level agreements (SLAs) and outsourcing partners_USA-招标中

项目国别：美国

项目类别：IT/软件/网站外包

Michaels Stores sources indicate an increase in spending over the next six months toward establishing IT vendor service level agreements (SLAs) and outsourcing partners. Bud Homeyer, Vice President, Architecture & Service Delivery, has overall responsibility for enterprise architecture, service delivery, information security, infrastructure, and customer service in a co-sourced, onshore/offshore environment. Homeyer is additionally responsible for application development and business relationship management for Aaron Brother Art & Frame and Loss Prevention.